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Grand River Hospital Foundation respects your privacy. We
protect your personal information and adhere to all
legislative requirements with respect to protecting privacy.
We do not rent, sell or trade our mailing lists. The
information you provide will be used to deliver services and
to keep you informed and up-to-date about the activities of
Grand River Hospital Foundation, including programs, services,
special events, funding needs, opportunities to volunteer or
to give, open houses and more through periodic contacts.
If at any time you wish to be removed from any of these
contacts simply contact us by phone
at (519) 749-4205 or via e-mail at
info@grhf.org, and we will
gladly accommodate your request.
Our Policy
Please familiarize yourself with our privacy policies,
principles and your rights as a donor by clicking on the links
below.
Our Commitment
Defining Personal
Information
Website and
Electronic Commerce
Changes To Our Policy
Access to, and Changing Your Personal Information
Questions or Concerns
Donor Bill of Rights
10 Privacy Principals
More information on privacy and your rights in regard to
your personal information may be found on the website of the
Privacy
Commissioner of Canada.
Our Commitment
Grand River Hospital Foundation is committed to protecting
the privacy of the personal information of its employees,
donors, volunteers and other stakeholders. We value the trust
of those we deal with, and of the public, and recognize that
maintaining this trust requires us to be transparent and
accountable in how we treat the information you choose to
share with us.
During the course of our various projects and activities,
we frequently gather and use personal information. Anyone from
whom we collect such information should expect to be carefully protected and that any use of or other dealing with
this information is subject to consent. Our privacy practices
are designed to achieve this.
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Defining
Personal Information
Personal information is any information that can be used to
distinguish, identify or contact a specific individual. This
information can include an individual’s opinions or beliefs,
as well as facts about, or related to, the individual.
Exceptions: business contact information and certain publicly
available information, such as names, addresses and telephone
numbers as published in telephone directories, are not
considered personal information.
Where an individual uses his or her home contact
information as business contact information as well, we
consider that the contact information provided is business
contact information, and is not therefore subject to
protection as Personal Information.
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Privacy Practices
Personal information gathered by our organization is kept
in confidence. Our personnel are authorized to access personal
information based only on their need to deal with the
information for the reason(s) for which it was obtained.
Safeguards are in place to ensure that the information is not
disclosed or shared more widely than is necessary to achieve
the purpose for which it was gathered. We also take measures
to ensure the integrity of this information is maintained and
to prevent its being lost or destroyed.
We collect, use and disclose personal information only for
purposes that a reasonable person would consider appropriate
in light of the circumstances. We routinely offer individuals
we deal with the opportunity to opt not to have their
information shared for purposes beyond those for which it was
explicitly collected.
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Website and
Electronic Commerce
We use password protocols and encryption software to
protect personal and other information we receive when a
product or service is requested and/or paid for online. Our
software is routinely updated to maximize protection of such
information.
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Changes To Our Policy
We regularly review privacy practices for our various
activities and update our policy. Please check this website
on an on going basis for information on our most up-to-date
practices.
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Access to, and Changing Your Personal Information
Accessing your Personal Information
All requests to access your personal information must be
made in person. We will need photo identification from you to
verify your identity before we can provide you with the
Personal Information we hold.
There may be instances when we will not be able to provide
you with the personal information you request. Examples
are if the personal information:
- Contains references to other persons
- Has already been destroyed due to legal requirements or
because we no longer needed it for our purposes
- Cannot be disclosed for legal reasons
Changing your Personal Information
We are committed to maintaining the accuracy of your
personal information for as long as it is being used for the
purposes we have identified. To help us keep your personal
information up-to-date, we encourage you to notify us of
inaccuracies or corrections as often as you wish. Notification
of changes such as your address or telephone number will help
us provide you with the best possible service.
If you identify any incorrect or outdated information,
please contact us by phone, email,
mail or in person.
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Questions or Concerns
Questions, concerns or complaints relating to the
Foundation’s privacy policy on the treatment of Personal
Information should be e-mailed to:
kim.wilhelm@grhosp.on.ca
Attention: Privacy Officer
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Donor Bill of Rights
- All donors will receive an official receipt for income
tax purposes.
- All fundraising solicitations by or on behalf of the
charity will disclose the charity’s name and the purpose for
which funds are requested.
- Donors are entitled to the charity’s most recent
financial statements, registration number and list of the
organization’s governing board.
- To be informed whether those seeking donations are
volunteers, employees of the organization or hired
solicitors.
- Donors will be encouraged to seek independent financial
advice where appropriate.
- Donors’ requests to remain anonymous will be respected.
- The privacy of donors will be respected. Donors have the
right to see their own donor record.
- If the charity shares its fundraising list with other
organizations, a donor’s request to be excluded from the
list will be honoured. (Note: GRH Foundation does NOT share
its donor list)
- Donors will be treated with respect. The charity will
honour donor requests to: limit the frequency of
solicitations; not be solicited by telephone or other
technology; to receive printed material concerning the
charity.
- The charity will respond promptly and forthrightly to a
complaint about any matter regarding this donor bill of
rights.
(Adopted by Grand River Hospital Foundation's Board of
Governors, 2003.)
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Our 10 Privacy
Principals
We will post our 10 privacy principals soon. Thank you for
your patience.
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